CRM
Enquiries, funnel, activities and wins - the record of work with a customer.
CRM - in the base package
Every enquiry becomes a card: its source, the person responsible, the next step and its history. Funnel stages are dragged along and the loss reason is recorded.
Calls, emails and meetings stay on the card - when a salesperson changes, the history with the customer stays with the company.
The difference is on our side
ERPONA measures first response time, tracks trade-fair and tender sources separately, and links a sample shipment to the order.
Enquiries and funnel
Sales funnel, loss reasons, source analysis - and above all, first response time.
Tender monitoring
Public procurement notices, procurement plans and outcome analysis - including the answer to "why did we lose".
Export channels
Unit price by country, dormant importers, and whether the money spent on a trade fair comes back.
See it with your own data
The demo database is full of real documents - not a mock-up. Send a request and we will walk through your scenario.